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The terms of use provide important information about using our platform. Take the time to read and understand them to avoid any issues.
1. All our packages have an email quota of 250 MB per account. The hourly email sending limit is 100 emails/hour. Voxey may change the hourly email sending limits.
2. Packages cannot be used for purposes contrary to the concept of Web Hosting, such as storage, backup, file sharing, and archiving.
3. Backups taken by the Customer are stored on the server for 15 days. These backups may be automatically removed by the system afterward.
4. Packages cannot be used for Spam or Bulk Email sending. In such a case, Voxey may restrict hourly email sending.
5. Customers are always responsible for regularly taking their backups. Voxey cannot be held responsible for any data loss.
6. Voxey takes maximum care in site migration services. However, the migration process cannot be guaranteed to be 100% successful. Your site may be partially or incorrectly migrated, or not migrated at all. Voxey has no legal or criminal liability for such an event.
7. The unlimited features offered in our packages are based on good faith and fair use principles. It is intended to allow our Customers to use their services without hitting any limits under the conditions of good faith and fair use.
8. Unless otherwise specified, the CPU usage limit in our packages is 25%. In some packages, this rate can go up to 50%.
9. Voxey may monitor the Customer's resource usage periodically. If package usage exceeds the good faith and fair use conditions, Voxey may request the Customer to reduce their usage or the system may automatically limit or stop the service.
10. The Inode (File) Count Limit in our hosting packages is 100,000 unless otherwise specified.
11. Voxey may change the IP, server, or infrastructure for active packages at any time without notifying the user if necessary.
12. Voxey reserves the right to terminate and refund the service at any time without any reason.
13. Voxey reserves the right to make changes to all packages and the terms affecting these packages, as well as all other elements.
The following sites/content are not allowed to be hosted on our servers:
All other content potentially harmful to children, including child pornography, is strictly prohibited. Any website containing child pornography or its links will be immediately terminated without notice.
Our top priority is to provide our users with high-quality and problem-free service. The rules and limits mentioned in the package details are determined within this priority. Therefore, CPU, Disk, Traffic, Disk, and other resource usage that negatively affects our servers and the users sharing this system are not allowed.
All individual and corporate users have the right to use a healthy email service. Therefore, our zero-tolerance policy against Spam and all other measures we take are to ensure the continuity of this service.
We are aware that our users' data may be valuable. However, we cannot know the extent of this value as well as our users. We expect our users to notify us if this value exceeds the monthly cost of the hosting service. Therefore, even if our customers purchase backup services, we recommend that they regularly back up their sites or data to their computers. Regardless of the service our customers receive, we want them to know that 100% of the responsibility for backup lies with them. In the event of possible data loss, we will be happy to share these backups with our users if we have backups taken against system errors, even if additional backup services have not been purchased from us.
We would like to state that all packages and the resources, limits, and all other elements they possess are always controlled based on the principles of good faith and fair use, and all transactions are carried out with these principles in mind.